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ALPAKA

<div style=" text-decoration: none;"><p>You can only use one reward at a time. Rewards can be used in conjunction with products that are already discounted (eg. bundles or Outlet items) but not with other discount codes.</p></div>

You can only use one reward at a time. Rewards can be used in conjunction with products that are already discounted (eg. bundles or Outlet items) but not with other discount codes.

Can I use more than one reward on a single order?

Loyalty & Rewards

Shipping Rates & Timeframes

Do you offer free shipping?

Do you ship internationally?

Why was I charged VAT?

How do I cancel/change my order or shipping address?

Where can I find my tracking number?

What does the shipping insurance cover?

Shipping

How do I return/exchange my product?

Why am I not refunded the full order value?

I have two separate orders. Can I return them together?

Return Policy

Warranty & Repairs

When do my points expire?

Can I merge all of my points into one account?

Does my VIP status expire?

Why didn't I get any points for my birthday?

What are the differences between your various materials?

How do I clean my bag?

Miscellaneous

Products

Community Offers

Can I use more than one reward on a single order?Updated 4 hours ago